Call Toll Free 1-800-554-0212
Monday-Friday 8:00AM - 5:00PM EST
Get Help
                 
Live Chat At eKBDC.com
Search Products
 
Advanced Search
Shop By Brand
Shop By Price
Shop By Category

eKBDC.com Help Center

Help Center - Security & Privacy

<< Help Center

Privacy Policy

Overview
  • eKBDC.com has created this privacy statement in order to demonstrate our firm commitment to privacy.  Because eKBDC.com wants to demonstrate its commitment to your privacy, we have agreed to disclose our information handling practices
Information We Collect And Use
  • eKBDC.com is the sole owner of the information collected on its web site.  We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. eKBDC.com collects information from our users at several different points on our website including the order forms and inquiry forms.  This information will only be used for customer service purposes including order confirmations, shipping confirmations, etc.
Ordering
  • We request information from the user on our order forms.  Here, a user provides contact information and credit card information.  This information is used for billing purposes and to fill customers' orders.  If we have trouble processing an order, the contact information is used to get in touch with the customer
What Personal Information We Collect
  • We collect personal information that you choose to provide voluntarily when using the eKBDC.com Web site. This information includes your email address and a password when you create your eKBDC.com account. You can browse our online store without creating an account, but you will need to create an account when you purchase something.  We may also ask for personal information when you contact our Customer Service Department. This will allow us to protect your confidentiality by verifying your identity
Purchase Information
  • When you make a purchase using a credit card, we collect your name, billing address, card type, card number, and expiration date. We collect this information in order to bill you for your purchase. We also collect information that allows us to ship your order. This includes the name, address, and phone number of the intended recipient(s)
Contacting eKBDC.com
  • We will use your email address to respond to your questions, suggestions, and/or requests for assistance in using our site
No Sharing Of Information Guarantee
  • We never sell or rent your personal information to any third parties under any circumstances. We will share personal customer information only with our agents, representatives and trusted service providers and contractors for limited purposes, including fulfilling customer orders; communicating to customers; providing customer service; storing, and sharing ; enhancing and improving customers' shopping experience; providing a personalized shopping experience; and completing credit card transactions
Changes To Our Privacy Policy
  • This Privacy Policy was last updated on August 16, 2007. We reserve the right to change, modify or amend this policy at any time. If we make any significant changes to this policy, we will post notice of the changes on eKBDC.com for a period of at least six months after the changes are implemented
Back To Top

Safe Shopping Guarantee

  • The eKBDC.com "Safe Shopping" security pledge is your assurance that you'll never have to worry about credit card safety while shopping at eKBDC.com
  • We use the industry standard encryption protocol known as Secure Socket Layer (SSL) to keep your order information secure
  • We have established a "Secure Shopping Guarantee" for every transaction that you at eKBDC.com. Should any unauthorized charges appear on your credit card as a result of shopping with eKBDC.com, you must notify your credit card provider in accordance with its reporting rules and procedures
Back To Top

Security Policy

Overview
  • Here at eKBDC.com, our priority is to let you know why our payment system is secure and how we treat your personal information
  • We absolutely want you to have a pleasurable, convenient, and worry-free shopping experience at eKBDC.com
Secure Payments
  • Every online order that you place at eKBDC.com is 100% secure
  • At eKBDC.com, we use the latest e-commerce technology available
  • We use Network Solutions as our SSL (Secure Socket Layer) digital certificate provider, a leader in online certificate protection. All personal information entered during the checkout process, including credit card information, is encrypted through Network Solutions state-of-the-art encryption technology
  • 128-bit encryption means that the data cryptographically encoded during an SSL session is at the highest level currently available, and nearly impossible to break. Compared to a 40-bit encrypted SSL certificate, a 128-bit is more than 300 septillion (300,000,000,000,000,000,000,000,000) times stronger. All Secure Link SSL certificates from Network Solutions are encrypted at 128 bits
  • When you proceed to checkout, note that the prefix in the URL in your browser's address window switches from "http:" to "https:" indicating you are entering a secure site
  • You may also receive an alert that indicates that you have requested a secure document. In addition, on Netscape Navigator, a lock icon will appear in the lower left hand corner of your screen or with Internet Explorer, a "lock" icon appears in the lower middle of your screen
HACKER SAFE certified sites prevent over 99.9% of hacker crime.
  • eKBDC.com is also a Certified HackerSafe Web site. This confirms that the eKBDC.com web site is tested and certified daily to pass the FBI/SANS Internet Security Test. The "live" HACKER SAFE mark appears only when a web site's current security status meets the highest security scanning standards of the U.S. government, Visa, MasterCard, American Express, Discover and JCB
  • Protecting customer information is extremely important at eKBDC.com. Our software is developed to allow us to choose which specific individuals have access to sensitive financial information such as our customers' credit card names, numbers, and expiration dates. Because designing, building, and maintaining an Internet storefront often involves multiple people including designers and shipping people. eKBDC.com can control the access these individuals have through the back-end administration panel. This way, we can assure ecommerce security for both you and us
  • With identity theft and credit card fraud becoming a growing problem, eKBDC.com goes to great lengths to ensure e-commerce security for your shopping cart. Hackers attempt to obtain payment information such as credit card numbers, names of cardholders, and expiration dates through specific fraudulent activities. There are several techniques used by perpetrators to obtain this private information. For example, a technique called spoofing involves designing a Web site that copies a legitimate site to confuse customers. Other techniques include obtaining unprotected customer information as transactions pass over a network and intercepting financial information and changing it. Using the stolen information, perpetrators attempt to make online purchases that are very difficult to track. To prevent this and uphold e-commerce security, eKBDC.com provides a SSL security certificate. This protocol assures protection of private documents and senstive information sent over the Internet
  • eKBDC.com also is partnered with McAfee Secure, a trusted company protecting over 70,000 Web sites. ScanAlert runs daily security checks for Web sites and certifies that the site is compliant with federal and industry security standards. If you meet these standards, Internet visitors see a certification mark indicating that the site is protected against hackers. eKBDC.com is dedicated to providing the highest level of security possible to protect our online storefront and our customer's confidential information so your focus can remain on your shopping
Protection of Cardholder Data
  • eKBDC.com systems exceed industry standards for the protection of credit card data. Security features include the encryption of sensitive data transmissions, multiple firewalls, access restrictions to hardware equipment store credit card data
Back To Top

Join our Newsletter
BUYING GUIDES
Our detailed buying guides help
you shop for just about anything.
Advanced
Search
Home | Contact | Terms Of Use | Privacy Policy | Browse All Products | Link Directory | Site Map
©2005-2010 eKBDC.com All Rights Reserved.
BlueTek Solutions National Association of Home Buliders, National Kitchen and Bath Association